Reach us
directly.
Questions about flower selection, arrangement techniques, or your learning program — send them through. Our team responds to each message individually, usually within one business day.
Common questions before writing to us
These cover what most learners ask when they first get in touch. If your question sits outside these, email works best — we prefer a real conversation over a FAQ entry.
How long does a typical reply take?
Expect a response within 1 business day for email. Phone queries during office hours are answered immediately.
Which flowers does the course actually cover?
The program covers seasonal varieties — peonies, ranunculus, dahlias, and structural foliage — with dedicated sessions on sourcing quality stems at wholesale markets.
Is any prior floristry knowledge required?
No prior experience is assumed. The material starts from basic conditioning and builds toward composition logic and colour pairing for arrangements of varying scale.
Can I access lectures after the program ends?
Recorded sessions remain accessible for 6 months after your enrolled period. Extensions can be arranged — contact us directly to discuss your situation.
What if I fall behind on the schedule?
The course is self-paced within each module window. Missing a live session means you work through the recording — nothing locks you out of continuing.
Is there a certificate at the end?
Participants who complete all modules and submit their final arrangement project receive a Melvadu completion certificate, issued since the project launched in 2018.
